Operational Support Analyst

University of Arkansas System

$25ph; not specified; not specified
Resolve duplicate records
Review tickets
Verify documentation
This position serves as the Operation Support Analyst on the Workday Operational Support team under Workday Support Services team

Job Summary

  • This position serves as the Operation Support Analyst on the Workday Operational Support team under Workday Support Services team.
  • The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

This position serves as the Operation Support Analyst on the Workday Operational Support team under Workday Support Services team.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • resolve duplicate records
  • review tickets
  • verify documentation
  • campus-focused reports
  • customer changes
  • org studio
  • unassigned tasks

Nice-to-have

  • manage large volumes of data
  • think creatively
  • work independently from home

Key Requirements

  • 30 hours undergrad degree
  • 1 year related experience
  • Bachelor's degree equivalent
  • Proficient Excel, Access, or SAS

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter