Customer Success Manager- Momentum

SALESFORCE

Base: $123,100 - $186,300 annually (varies by loca...
3+ years customer success or saas experience
Ai or revenue orchestration platform expertise
Consulting skills for c-level conversations
The Customer Success Manager serves as a trusted advisor and extension of the customer's workforce to ensure significant return on investment

Job Summary

  • The Customer Success Manager serves as a trusted advisor and extension of the customer's workforce to ensure significant return on investment.
  • This role involves driving adoption of Momentum's AI features including Deal Execution, Customer Retention, and Coaching agents.
  • Salesforce offers comprehensive benefits including medical, dental, vision, paid parental leave, and an employee stock purchasing program.

Matching Summary

The Customer Success Manager serves as a trusted advisor and extension of the customer's workforce to ensure significant return on investment.

Salary

Base: $123,100 - $186,300 annually (varies by location); Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid parental leave

Skills & Requirements

Must-have

  • 3+ years Customer Success or SaaS experience
  • AI or Revenue Orchestration platform expertise
  • Consulting skills for C-level conversations
  • Deal Execution and Customer Retention Agent knowledge
  • Ability to translate technical concepts to business terms

Nice-to-have

  • Prompt Engineering basics
  • AI-driven sentiment analysis experience
  • Experience with autonomous agent capabilities
  • Passion for innovation and Trailblazer mindset
  • Strong relationship building at executive levels

Key Requirements

  • 3-4 years direct experience with AI or Revenue Orchestration platforms
  • Expert knowledge of core AI agent features
  • Strong consulting and influence skills
  • Cloud/Platform specific industry expertise

Work Rights

Not specified

Tailored Resume

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