Customer Banking Specialist - Midland, Kalamunda And Belmont Branches (ft/pt)
Commonwealth Bank Group
Belmont, Western Australia, Australia
Ability to build personal customer connections
Knowledge of in-branch technology and digital options
Experience with transactional needs and reconciliation
The role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options
Job Summary
The role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options.
Employees will perform Financial Health Checks, process applications for loans and credit cards, and proactively call customers to invite them into the branch.
The team delivers outstanding outcomes by adhering to bank processes, ensuring safety, and correcting service breaks to drive improvement.
Matching Summary
The role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options.
Skills & Requirements
Must-have
Ability to build personal customer connections
Knowledge of in-branch technology and digital options
Experience with transactional needs and reconciliation
Availability for Monday-Friday 9:15am-4:00pm roster
Nice-to-have
Passion for service excellence and integrity
Ability to work independently in a busy environment