Field Service Engineer-shanghai

Agilent Technologies UK

Shanghai, China
Pyy ranges determined by role, level, + location; ...
Fully remote
Bachelor's or master's degree
3+ years relevant experience
Hardware and software troubleshooting
The role involves supporting customers through on-site activities including installation, implementation, maintenance, and repair of multi-vendor systems

Job Summary

  • The role involves supporting customers through on-site activities including installation, implementation, maintenance, and repair of multi-vendor systems.
  • Candidates must be able to diagnose and resolve product performance problems while ensuring customer satisfaction through proactive issue prevention.
  • The position requires collaboration with internal teams such as Support, Sales, Marketing, and R&D to deliver fully integrated solutions.

Matching Summary

The role involves supporting customers through on-site activities including installation, implementation, maintenance, and repair of multi-vendor systems.

Salary

Pay ranges determined by role, level, and location; individual pay determined by work location and additional factors; specific range available upon recruiter discussion.

Skills & Requirements

Must-have

  • Bachelor's or Master's Degree
  • 3+ years relevant experience
  • Hardware and software troubleshooting
  • Customer site access credentialing

Nice-to-have

  • Third-party product knowledge
  • Internal technical training delivery
  • Preventive maintenance advisory skills

Key Requirements

  • Bachelor's or Master's Degree
  • At least 3+ years relevant experience
  • Proof of certification for work required
  • Consent to customer/vendor credentialing requirements

Work Rights

Not specified

Tailored Resume

Cover Letter