Shift Lead Service Desk

Owens & Minor

Omi India Corp Office, India
Fully remote
First contact support
Incident management
Customer service orientation
Owens & Minor is a global healthcare solutions company providing essential products and services

Job Summary

  • Owens & Minor is a global healthcare solutions company providing essential products and services.
  • The role involves managing the shift and providing guidance to Service Desk Agents.
  • Candidates with a passion for technology and customer service are encouraged to apply.

Matching Summary

Owens & Minor is a global healthcare solutions company providing essential products and services.

Skills & Requirements

Must-have

  • First contact support
  • Incident management
  • Customer service orientation

Nice-to-have

  • Team-oriented environment
  • Analytical problem-solving
  • Excellent communication skills

Key Requirements

  • Minimum of 2 years relevant experience
  • High school diploma or equivalent
  • Ability to work in a 24x7 support organization

Work Rights

Not specified

Tailored Resume

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