Ignition And Automation Support Engineer

Barry-Wehmiller

Fully remote
Ignition architecture and gateway knowledge
Troubleshooting scada/hmi systems
Basic python script understanding
Barry-Wehmiller is seeking an Ignition and Automation Support Engineer to provide technical support for clients using Ignition-based industrial applications. The role involves troubleshooting production system issues, managing client communications, and working within a 24/7 support desk environment

Job Summary

  • This role serves as a reactive support technician responsible for troubleshooting and resolving production system issues for clients using Ignition-based industrial applications in a 24/7 environment.
  • The position requires strong customer communication skills to act as the first point of contact during system downtime while independently diagnosing common application problems.
  • Candidates must be able to distinguish between operational fixes and complex architectural issues requiring escalation to Level 2/3 engineering teams.

Matching Summary

Match Score: 85

Barry-Wehmiller is seeking an Ignition and Automation Support Engineer to provide technical support for clients using Ignition-based industrial applications. The role involves troubleshooting production system issues, managing client communications, and working within a 24/7 support desk environment.

Skills & Requirements

Must-have

  • Ignition architecture and gateway knowledge
  • Troubleshooting SCADA/HMI systems
  • Basic Python script understanding
  • Understanding of PLC operation and protocols
  • SQL queries and database connectivity
  • TCP/IP networking and remote access tools

Nice-to-have

  • PLC programming experience in ladder logic
  • Ignition Level 1 Associate certification
  • Background in industrial automation IT
  • Experience with Modbus or OPC-UA protocols
  • Comfortable working rotating 24/7 shifts

Key Requirements

  • 2+ years of technical support experience in industrial environments
  • 1+ years of hands-on experience with Ignition-based applications
  • 1+ years of experience troubleshooting PLC-based automation systems
  • Ignition Level 1 Associate certification or higher (preferred)
  • Ability to work flexible rotating 24/7 shifts including nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter