Field Digital Tools Innovator

GE Healthcare

Remote, US
Base: $108,000.00-$162,000.00 annual; bonus/equity...
Fully remote
Oracle field service (ofs)
Service cloud
Servicemax roadmap
Your mission is to design and deliver a materially better FELT EXPERIENCE for Field Engineers through digital enhancements that remove friction, simplify core workflows, and free time for high-value work

Job Summary

  • Your mission is to design and deliver a materially better FELT EXPERIENCE for Field Engineers through digital enhancements that remove friction, simplify core workflows, and free time for high-value work.
  • Partner with our DT/IT and service technology team to bring forward the Voice of the field in all our deployed digital tools.
  • Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

Matching Summary

Your mission is to design and deliver a materially better FELT EXPERIENCE for Field Engineers through digital enhancements that remove friction, simplify core workflows, and free time for high-value work.

Salary

Base: $108,000.00-$162,000.00 Annual; Bonus/Equity: performance based incentive compensation; Benefits: medical, dental, vision, paid time off, 401(k), life, disability, accident insurance, tuition reimbursement

Skills & Requirements

Must-have

  • Oracle Field Service (OFS)
  • Service Cloud
  • ServiceMax roadmap
  • Field Engineer digital experience
  • Genba discovery
  • Data integrity and safe workflows

Nice-to-have

  • Lean/Genba methods
  • SoT KPI frameworks
  • Matrixed, multi-P&L environments
  • Guided troubleshooting pathways

Key Requirements

  • 5 years in IT/DT
  • Direct exposure to field service operations
  • Demonstrable expertise with OFS, FX2, Siebel, Service Cloud
  • Working knowledge of ServiceMax roadmap
  • Proven record delivering end-to-end field workflows
  • Strong stakeholder leadership
  • Data-driven decision making
  • Excellent communication skills
  • Hands-on experience developing workflows and dashboards
  • Legal authorization to work in the U.S.

Work Rights

Legal authorization to work in the U.S.

Tailored Resume

Cover Letter