Customer Service Representative

Dog Dayz of CA

Oceanside, CA, United States
Base: $16.90ph doe; tips: included; benefits: pyrt...
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Handling phones and customers
Greeting pet parents and pets
Managing check-ins and check-outs
** Dog Dayz of CA is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate will thrive in a dynamic environment, providing exceptional service to pet parents while managing a variety of tasks. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, and handling cash/cards.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $16.90/hour DOE + tips.

Matching Summary

Match Score: 75

** Dog Dayz of CA is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate will thrive in a dynamic environment, providing exceptional service to pet parents while managing a variety of tasks. **

Salary

Base: $16.90/hour DOE; Tips: included; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • managing check-ins and check-outs
  • maintaining lobby cleanliness
  • responding to complaints professionally

Nice-to-have

  • people-person and pet-person
  • fluent in human and hound
  • cool under pressure
  • solving problems quickly

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter