Reviews delinquent accounts and sends form letters and statements to customers regarding payment, composing and following up with collection and adjustment letters
Job Summary
Reviews delinquent accounts and sends form letters and statements to customers regarding payment, composing and following up with collection and adjustment letters.
Analyzes account status, recommends collection procedures, and oversees the collection of payment for past due receivables.
Coordinates with Sales, Customer Service, Claims, and Returns for dispute resolution and performs account reconciliation.
Matching Summary
Reviews delinquent accounts and sends form letters and statements to customers regarding payment, composing and following up with collection and adjustment letters.
Skills & Requirements
Must-have
Review delinquent accounts
Follow up on payment
Process remittances
Handle customer disputes
MS Outlook, Excel, Word proficiency
Night shift work
Nice-to-have
Foreign language knowledge
Team player
Excellent interpersonal skills
Key Requirements
Bachelor's degree in Business, Finance or Accounting
Minimum one year experience in credit & collection