Mobile Site Reliability Engineer - Assistant Vice President

Deutsche Bank

Jacksonville, FL, US
Base: $78,000 to $120,500; bonus/equity: not speci...
Hybrid
Managed apple device support experience
Level 3 incident response capabilities
Mdm platform expertise (jamf or intune)
This role serves as the senior escalation point for all mobile and macOS production platform issues within a global banking environment

Job Summary

  • This role serves as the senior escalation point for all mobile and macOS production platform issues within a global banking environment.
  • The position involves developing monitoring solutions using Graph APIs to proactively identify issues and implement self-healing automation.
  • Candidates will work in a hybrid model in Jacksonville, FL, supporting a diverse ecosystem of corporate and BYO devices.

Matching Summary

This role serves as the senior escalation point for all mobile and macOS production platform issues within a global banking environment.

Salary

Base: $78,000 to $120,500; Bonus/Equity: Not specified; Benefits: Health, retirement, parental leave, and volunteer programs

Skills & Requirements

Must-have

  • Managed Apple device support experience
  • Level 3 incident response capabilities
  • MDM platform expertise (JAMF or Intune)
  • macOS troubleshooting skills
  • Automation scripting with Python or Ansible

Nice-to-have

  • Experience with global follow-the-sun models
  • Knowledge of SRE transformation concepts
  • ServiceNow platform familiarity
  • Apple SSO and Microsoft Entra ID knowledge

Key Requirements

  • Proven experience engineering managed Apple devices
  • Strong understanding of networking concepts like DNS and TCP
  • Experience in large enterprise organizations

Work Rights

Not specified

Tailored Resume

Cover Letter