Spa Receptionist

Four Seasons Hotels & Resorts

Florence, Italy
Welcoming guests
Scheduling treatments
Product and service knowledge
The Spa Receptionist is responsible for proactively welcoming guests and dealing with all enquiries, being knowledgeable about treatments, products and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule

Job Summary

  • The Spa Receptionist is responsible for proactively welcoming guests and dealing with all enquiries, being knowledgeable about treatments, products and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule.
  • Four Seasons is powered by our people, and we believe that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
  • Competitive Salary, wages, and a comprehensive benefits package are offered, along with excellent training and development opportunities.

Matching Summary

The Spa Receptionist is responsible for proactively welcoming guests and dealing with all enquiries, being knowledgeable about treatments, products and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule.

Skills & Requirements

Must-have

  • welcoming guests
  • scheduling treatments
  • product and service knowledge
  • guest satisfaction
  • opening and closing procedures
  • cash handling

Nice-to-have

  • outgoing personality
  • can-do approach
  • genuine heart
  • luxury environment

Key Requirements

  • Minimum of one year experience in front office
  • Reading, writing and oral proficiency in Italian and English
  • Legal authorization to work in Italy

Work Rights

Legal authorization to work in Italy

Tailored Resume

Cover Letter