Customer Service Representative Ii

GENUINE PARTS COMPANY

Helena, MT, United States
Accurate order entry
Customer inquiry response
Negotiate sale price
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to basic customer inquiries, providing quotes, handling order entry, and placing customer orders via various methods.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Accurate order entry
  • Customer inquiry response
  • Negotiate sale price
  • Maintain inventory levels
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Build customer relationships
  • Drive process improvements
  • Relate to the customer

Key Requirements

  • High school diploma or GED
  • 0-3 years of related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter