Mobile App Feedback Operations Coordinator

JAZVENTURES

Singapore
Not specified, likely office-based given the nature of the role.
Manage user feedback from multiple channels
Categorize feedback by type and tag
Coordinate with product managers and developers
JAZVENTURES is seeking a Mobile App Feedback Operations Coordinator to manage and organize user feedback from various channels, ensuring effective communication with cross-functional teams. The ideal candidate will possess strong organizational skills, attention to detail, and a basic understanding of mobile applications and user experience principles

Job Summary

  • The role involves managing and organizing user feedback from Apple App Store, Google Play Store, and social media to ensure comprehensive data collection.
  • Candidates must coordinate with product managers, developers, and designers to share relevant feedback for timely action on user-reported issues.
  • The position requires preparing regular summary reports highlighting key user issues and overall feedback trends to inform management decisions.

Matching Summary

Match Score: 85

JAZVENTURES is seeking a Mobile App Feedback Operations Coordinator to manage and organize user feedback from various channels, ensuring effective communication with cross-functional teams. The ideal candidate will possess strong organizational skills, attention to detail, and a basic understanding of mobile applications and user experience principles.

Skills & Requirements

Must-have

  • Manage user feedback from multiple channels
  • Categorize feedback by type and tag
  • Coordinate with product managers and developers
  • Track feedback status and resolutions
  • Prepare regular summary reports on trends

Nice-to-have

  • Strong organizational skills for large volumes
  • Attention to detail in data integrity
  • Basic knowledge of mobile applications
  • Effective cross-functional communication
  • Experience with spreadsheets or tracking tools

Work Rights

Not specified

Tailored Resume

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