Insurance Specialist

UOB

Bangkok, Thailand
Customer service for insurance products
Insurance claims processing
Policy issuance and documentation
To provide excellent customer service to all insurance customers via inbound/outbound calls and live chat in a polite, professional manner

Job Summary

  • To provide excellent customer service to all insurance customers via inbound/outbound calls and live chat in a polite, professional manner.
  • To assist policyholders in submitting claims and ensure smooth claim process by communicating with insurers on behalf of policyholders.
  • UOB is an equal opportunity employer that values honorable, enterprising, united, and committed work culture.

Matching Summary

To provide excellent customer service to all insurance customers via inbound/outbound calls and live chat in a polite, professional manner.

Skills & Requirements

Must-have

  • Customer service for insurance products
  • Insurance claims processing
  • Policy issuance and documentation
  • Communication with insurers
  • Compliance with regulatory guidelines
  • Knowledge of life and non-life insurance

Nice-to-have

  • Good interpersonal skills
  • Negotiation skill
  • Marketing activities
  • Product knowledge updates
  • Adherence to risk management policies

Key Requirements

  • Bachelor degree in any field
  • At least 3 years experience in selling and marketing secured products
  • Good written and oral communication in Thai
  • Credit analysis skills
  • Criminal record check required

Work Rights

Not specified

Tailored Resume

Cover Letter