Service Allocator

KION North America Corporation

Scoresby, Victoria, Australia
Not specified (assumed office-based)
Service job allocation
Service management system maintenance
Vendor and subcontractor coordination
KION North America Corporation is seeking a Service Allocator to join their service administration team in Scoresby, Victoria. The role involves coordinating service jobs for technicians, ensuring efficient operations and strong customer service

Job Summary

  • Linde Material Handling has been a major participant in the Material Handling industry in Australia since 1971, and as part of the global KION Group, we’re driven by one mission to Push It Forward.
  • We offer free access to over 18,000 learning resources via Linkedin Learning, discounted gym memberships, fully maintained vehicles via Novated Leasing, confidential counselling via EAP, birthday gifts, and anniversary bonuses.
  • The Service Allocator role is crucial for ensuring seamless customer experiences and maximised technician productivity by managing service job allocation, vendor relations, and supply management.

Matching Summary

Match Score: 85

KION North America Corporation is seeking a Service Allocator to join their service administration team in Scoresby, Victoria. The role involves coordinating service jobs for technicians, ensuring efficient operations and strong customer service.

Skills & Requirements

Must-have

  • Service job allocation
  • Service management system maintenance
  • Vendor and subcontractor coordination
  • Customer quotation generation
  • Supply ordering and management
  • Strong communication skills
  • Technician workload coordination

Nice-to-have

  • Organised and process-oriented
  • Customer service focus
  • Ability to build rapport with technicians
  • Experience with Baseplan or similar portals
  • Time management skills
  • Fast-paced environment adaptability

Key Requirements

  • Proven experience coordinating multiple team workloads
  • Familiarity with service allocation/planning portals
  • Pre-employment medical and reference checks

Work Rights

Not specified

Tailored Resume

Cover Letter