Customer Experience Manager

Five Below

East Peoria, IL, United States
Base: $18.00; bonus/equity: not specified; benefit...
Wowing the customer
B.e.s.t. customer service experience
Lead front end operations
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • Responsibilities include ensuring crew members wow customers, training on B.E.S.T. customer service, leading front-end operations, and performing store manager duties in their absence.
  • The company offers a comprehensive benefits package covering health, financial, and personal wellness.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Salary

Base: $18.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the Customer
  • B.E.S.T. customer service experience
  • Lead front end operations
  • Store cleanliness and recovery
  • Perform store manager duties

Nice-to-have

  • Embrace purpose and culture
  • Inspire with big ideas
  • Super energy and passion
  • Make workplace a WOWplace

Key Requirements

  • Minimum 2 years management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication
  • Ability to multi-task
  • Creative thinking
  • Composure under pressure
  • Ability to work flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter