Gbs Billing Inquiry Associate

UPS

Medellin, CO, United States
Researching customer inquiries
Processing billing adjustments
Communicating via email and phone
This position assists customers by researching and responding to inquiries concerning their bill/s

Job Summary

  • This position assists customers by researching and responding to inquiries concerning their bill/s.
  • He/She researches and processes adjustments.
  • This position communicates extensively via email/telephone with internal and external customers to resolve domestic and international issues.

Matching Summary

This position assists customers by researching and responding to inquiries concerning their bill/s.

Skills & Requirements

Must-have

  • Researching customer inquiries
  • Processing billing adjustments
  • Communicating via email and phone
  • Maintaining customer receivable accounts
  • Editing billing-related information
  • Creating manual billing entries

Nice-to-have

  • Innovative possibilities
  • Rewarding culture
  • Talented teams
  • Cultivate skills
  • Take you to the next level

Key Requirements

  • Prior billing experience
  • Working knowledge of Microsoft Office Suite
  • Bachelor’s Degree in Administrative careers
  • Intermediate English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter