It Support Engineer I, Ops Tech Solutions (ots)

Amazon

Kyotanabe, Japan
On-site
It infrastructure support
System and client device support
Troubleshooting windows and linux
Provide internal help desk support for IT infrastructure, systems, and client devices within Amazon fulfillment centers

Job Summary

  • Provide internal help desk support for IT infrastructure, systems, and client devices within Amazon fulfillment centers.
  • Support and troubleshoot terminals (Linux, Windows), peripherals, and IT infrastructure including servers and network equipment.
  • Engage in project support for new business introductions and propose improvements for warehouse operations using IT infrastructure.

Matching Summary

Provide internal help desk support for IT infrastructure, systems, and client devices within Amazon fulfillment centers.

Skills & Requirements

Must-have

  • IT infrastructure support
  • System and client device support
  • Troubleshooting Windows and Linux
  • Account and permission management
  • Server room and rack operations

Nice-to-have

  • Ownership and passion for innovation
  • Adaptability to change
  • Teamwork and diversity focus
  • Continuous improvement mindset

Key Requirements

  • Experience with Windows PC and peripherals
  • Experience with Linux/Windows servers and network equipment
  • Experience with IT equipment asset management
  • Experience with safety management of IT equipment

Work Rights

Not specified

Tailored Resume

Cover Letter