The Quality Assurance department establishes and maintains quality assurance methods to ensure stable product delivery to customers
Job Summary
The Quality Assurance department establishes and maintains quality assurance methods to ensure stable product delivery to customers.
The role involves responding promptly to product defects and customer complaints, contributing to productivity, customer satisfaction, and product quality improvement.
Responsibilities include managing customer feedback and complaints, overseeing product quality documentation, and driving corrective and preventive actions.
Matching Summary
The Quality Assurance department establishes and maintains quality assurance methods to ensure stable product delivery to customers.
Skills & Requirements
Must-have
Quality Management Systems (QMS)
Regulatory Environment
Compliance Management
Process Oriented
Quality Control (QC)
Nice-to-have
Business Behavior
Continuous Improvement
Data Analysis
Data Compilation
Detail-Oriented
Execution Focus
Goal Attainment
Internal Controls
Issue Escalation
Report Writing
Key Requirements
Understanding of basic legal requirements and J&J Policy
Ability to collaborate and contribute to results
Identification and mitigation of significant risks
Prioritization of tasks to achieve expected outcomes
Participation in unprecedented projects as a Quality member