Executive, Customer Happiness

AirAsia

Guangzhou, China
Excellent written communication skills
Timely customer service
Digital channel support
The role involves providing quality and timely customer service via digital channels

Job Summary

  • The role involves providing quality and timely customer service via digital channels.
  • You will assist customers in learning about AirAsia products and services.
  • Participation in training and development activities is encouraged.

Matching Summary

The role involves providing quality and timely customer service via digital channels.

Skills & Requirements

Must-have

  • Excellent written communication skills
  • Timely customer service
  • Digital channel support

Nice-to-have

  • Creative problem-solving skills
  • Team collaboration
  • Sales and upselling experience

Key Requirements

  • Experience in customer service
  • Knowledge of AirAsia products
  • Ability to record customer interactions accurately

Work Rights

Not specified

Tailored Resume

Cover Letter