Customer Success Business Partner (supply Chain Planning / Scm)

Anaplan Asia Pte Ltd

Manila, Philippines
On-site
10+ years customer-facing experience
Supply chain planning subject matter expertise
Epm and enterprise planning knowledge
This role serves as a strategic advisor helping enterprise customers leverage Anaplan's AI-infused platform to drive measurable business outcomes

Job Summary

  • This role serves as a strategic advisor helping enterprise customers leverage Anaplan's AI-infused platform to drive measurable business outcomes.
  • The successful candidate will manage the end-to-end lifecycle of customer relationships, from onboarding and adoption to renewals and expansion.
  • Anaplan fosters a winning culture that champions diversity of thought, disciplined execution, and celebrating wins big and small.

Matching Summary

This role serves as a strategic advisor helping enterprise customers leverage Anaplan's AI-infused platform to drive measurable business outcomes.

Skills & Requirements

Must-have

  • 10+ years customer-facing experience
  • Supply Chain Planning subject matter expertise
  • EPM and Enterprise Planning knowledge
  • Hands-on implementation experience with Anaplan or SAP IBP
  • C-suite executive relationship management
  • Value-based selling and renewal strategy

Nice-to-have

  • MBA or CA certification preferred
  • Experience with Kinaxis, Blue Yonder, or O9 Solutions
  • Strong change management capabilities
  • Ability to translate technical features to business value
  • Community engagement and user group leadership

Key Requirements

  • Bachelor's degree in business, finance, operations, or supply chain
  • 10+ years of work experience in customer success or consulting
  • Deep expertise in Supply Chain Planning and EPM domains
  • Proven track record driving renewals and commercial expansion

Work Rights

Not specified

Tailored Resume

Cover Letter