Analyst I, Application Maintenance & Support

Fidelity National Information Services

Not specified; not specified; competitive salary +...
Hybrid (3 days in-office, 2 days remote)
Linux/unix technical troubleshooting skills
Production application support experience
Incident management and alert response
Fidelity National Information Services is seeking an Analyst I for Application Maintenance & Support in a hybrid work environment. The role involves end-to-end support for the Vicor Remittance platform, focusing on incident management, system performance, and collaboration across technical teams

Job Summary

  • This role provides end-to-end application maintenance and support for the Vicor Remittance platform ensuring stability and optimal performance.
  • The position requires strong ownership of incident management, alert response, and issue resolution to ensure timely recovery with minimal business impact.
  • FIS offers a flexible work environment with opportunities for professional development, diverse collaboration, and competitive salary benefits.

Matching Summary

Match Score: 85

Fidelity National Information Services is seeking an Analyst I for Application Maintenance & Support in a hybrid work environment. The role involves end-to-end support for the Vicor Remittance platform, focusing on incident management, system performance, and collaboration across technical teams.

Salary

Not specified; Not specified; Competitive salary and benefits

Skills & Requirements

Must-have

  • Linux/Unix technical troubleshooting skills
  • Production application support experience
  • Incident management and alert response
  • Change management and deployment cycles
  • Disaster Recovery exercise participation

Nice-to-have

  • Financial services or payment systems background
  • Strong stakeholder communication abilities
  • Continuous improvement mindset
  • Knowledge sharing and documentation focus

Key Requirements

  • Experience in mission-critical production environments
  • Willingness to participate in on-call rotations
  • Exposure to batch processing and file transmission workflows

Work Rights

Not specified

Tailored Resume

Cover Letter