Not specified; competitive pyy mentioned; performa...
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Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
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Elko Veterinary Clinic is seeking a part-time Customer Service Representative (CSR) to enhance client engagement and provide exceptional service in a dynamic veterinary environment. The ideal candidate should have experience in customer service, excellent communication skills, and the ability to work flexible hours, particularly in the afternoons and on Saturdays.
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Job Summary
The Client Service Representative serves as the vital first and last point of contact for clients, ensuring an exceptional experience throughout their visit.
Key responsibilities include managing appointments, answering calls, processing patient information, and maintaining accurate records in the practice management system.
The company offers tailored development programs, competitive pay, performance bonuses, and comprehensive benefits including health insurance and paid time off.
Matching Summary
Match Score: 75
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Elko Veterinary Clinic is seeking a part-time Customer Service Representative (CSR) to enhance client engagement and provide exceptional service in a dynamic veterinary environment. The ideal candidate should have experience in customer service, excellent communication skills, and the ability to work flexible hours, particularly in the afternoons and on Saturdays.
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Salary
Not specified; Competitive pay mentioned; Performance bonuses available
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Work afternoons and rotate Saturdays
Nice-to-have
Prior customer service experience preferred
Previous clinical experience preferred
Empathy for upset or emotional clients
Active listening skills for triage inquiries
Ability to work in fast-paced environment
Key Requirements
High school diploma or equivalent work experience required
Basic proficiency with technology and scheduling software
Strong organizational skills to handle multiple tasks efficiently