Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
Not specified (potentially in-person due to customer interaction requirements)
Answering phones
Multi-tasking
Handling cash and cards
Destination Pet is seeking a Customer Service Representative who is passionate about pets and customer care to join their team at Posh Paw. The ideal candidate will have strong communication skills and experience in customer service, and will be responsible for creating a welcoming environment for pet parents and their furry companions

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring facilities, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative who is passionate about pets and customer care to join their team at Posh Paw. The ideal candidate will have strong communication skills and experience in customer service, and will be responsible for creating a welcoming environment for pet parents and their furry companions.

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking
  • handling cash and cards
  • cleaning lobby
  • supporting team members

Nice-to-have

  • people-person and pet-person
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter