Aftermarket - Technical Support I

Godaddy

Bulgaria
Not specified; not specified; competitive health b...
On-site
Fluency in english written and spoken
1+ years customer or technical support experience
Experience with salesforce and confluence tools
This role combines customer-facing support with operational responsibilities such as transaction processing and account verification

Job Summary

  • This role combines customer-facing support with operational responsibilities such as transaction processing and account verification.
  • The position requires working within department hours from 10:30am EEST until 1:30am EEST seven days a week, including weekends.
  • GoDaddy offers competitive benefits including paid time off, retirement savings, bonus eligibility, and equity grants.

Matching Summary

This role combines customer-facing support with operational responsibilities such as transaction processing and account verification.

Salary

Not specified; Not specified; Competitive health benefits and family-friendly benefits included

Skills & Requirements

Must-have

  • Fluency in English written and spoken
  • 1+ years customer or technical support experience
  • Experience with Salesforce and Confluence tools
  • Ability to troubleshoot multi-step issues
  • Strong attention to detail in fast-paced environment

Nice-to-have

  • Knowledge of domains and DNS systems
  • Previous knowledge of GoDaddy products
  • Interest in helping entrepreneurs succeed online

Key Requirements

  • English fluency required
  • Minimum 1 year support experience
  • Remote work capability in Bulgaria

Work Rights

Not specified

Tailored Resume

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