Contact Center Rep Ii, London Easyline

TD

London, Ontario, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Hybrid
High school diploma or equivalent
Exceptional listening skills
Ability to multitask across multiple screens
This role serves as the voice of TD, delivering legendary customer service by resolving inquiries and offering personalized support

Job Summary

  • This role serves as the voice of TD, delivering legendary customer service by resolving inquiries and offering personalized support.
  • Candidates must complete 14 weeks of mandatory in-person training at the London, Ontario location before transitioning to a primarily remote work schedule.
  • The position offers competitive compensation ranging from $45,700 to $61,000 CAD along with comprehensive benefits including health coverage and retirement programs.

Matching Summary

This role serves as the voice of TD, delivering legendary customer service by resolving inquiries and offering personalized support.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Health, dental, vision, mental health, savings, retirement, paid time off

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • Exceptional listening skills
  • Ability to multitask across multiple screens
  • Digital literacy across devices
  • Flexibility for varied business hours

Nice-to-have

  • Experience in financial industry
  • Experience in service industries
  • Positive attitude in challenging situations
  • Empathy in customer interactions
  • Team collaboration skills

Key Requirements

  • High School Diploma or equivalent
  • NOC Code 14201 classification
  • Availability for full-time onsite training

Work Rights

Not specified

Tailored Resume

Cover Letter