Servicenow Product Owner

xanzan.app

Chennai, India
**
Servicenow platform transformation
Out-of-the-box capabilities
Ai-enabled service model
** WPP is seeking a Servicenow Product Owner to lead the transformation of their ServiceNow platform in Chennai, India. The role focuses on moving from a fragmented legacy system to a standardized AI-enabled service model, emphasizing automation and improved service quality. **

Job Summary

  • This role is accountable for the end-to-end transformation of ServiceNow at WPP.
  • You will lead a full reset of the platform, moving from a fragmented, legacy implementation to a clean, standardized, out-of-the-box aligned environment designed for an AI-enabled service model.
  • The objective is to establish a next-generation service capability, leveraging virtual agents, automation, and agentic AI to significantly reduce manual intervention, improve service quality, and enable scalable operations globally.

Matching Summary

Match Score: 75

** WPP is seeking a Servicenow Product Owner to lead the transformation of their ServiceNow platform in Chennai, India. The role focuses on moving from a fragmented legacy system to a standardized AI-enabled service model, emphasizing automation and improved service quality. **

Skills & Requirements

Must-have

  • ServiceNow platform transformation
  • out-of-the-box capabilities
  • AI-enabled service model
  • virtual agents
  • automation-first workflows

Nice-to-have

  • cutting-edge media intelligence
  • data solutions
  • world-class creativity
  • next-generation production
  • transformative enterprise solutions

Key Requirements

  • End-to-End Transformation Leadership
  • Clean rebuild approach
  • Remove legacy complexity
  • Single, coherent operating model

Work Rights

Not specified

Tailored Resume

Cover Letter