Manager V, Customer Engineer-semi-shanghai/zhejiang/jiangsu Province

Applied Materials

Hangzhou, China
Not specified; not specified; not specified
Not specified, but likely hybrid or onsite given the nature of the role and the locations.
Manage start ups in terms of time and cost
Maintain dso according to goal
Interviews hires and trains customer engineers
Applied Materials is seeking a Manager V, Customer Engineer for locations in Hangzhou, Shanghai, Suzhou, and Wuxi, China. This role focuses on managing customer service operations, including financial forecasting, staff management, and ensuring customer satisfaction in the semiconductor and display technology sectors

Job Summary

  • Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display.
  • The role involves forecasting financial, manpower, and operational requirements while managing local inventories and RMA procedures.
  • Employees benefit from a supportive work culture that encourages personal and professional growth alongside health and wellbeing programs.

Matching Summary

Match Score: 85

Applied Materials is seeking a Manager V, Customer Engineer for locations in Hangzhou, Shanghai, Suzhou, and Wuxi, China. This role focuses on managing customer service operations, including financial forecasting, staff management, and ensuring customer satisfaction in the semiconductor and display technology sectors.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Manage start ups in terms of time and cost
  • Maintain DSO according to goal
  • Interviews hires and trains customer engineers
  • Ensure employee satisfaction through communication
  • Promote quality improvement processes

Nice-to-have

  • Supportive work culture encouraging learning
  • Drive continuous improvement of technical performance
  • Empower the workforce with training plans

Key Requirements

  • Experience managing customer engineering teams
  • Knowledge of warranty and service agreement business
  • Ability to manage system start up costs
  • Understanding of safety practices for field engineers

Work Rights

Not specified

Tailored Resume

Cover Letter