The Floor Leader plays a vital role in supporting the Store Management Team across all areas of the business to drive sales and operational excellence
Job Summary
The Floor Leader plays a vital role in supporting the Store Management Team across all areas of the business to drive sales and operational excellence.
You will lead and inspire a team of sales associates on the shop floor while fostering a culture of passion, positivity, and exceptional customer experience.
This position requires educating customers on brand values such as fighting animal testing and promoting fresh, handmade, and ethical products.
Matching Summary
The Floor Leader plays a vital role in supporting the Store Management Team across all areas of the business to drive sales and operational excellence.
Skills & Requirements
Must-have
1 year customer service and sales experience
Cash handling and register opening closing
Supervisory coaching and training experience
Problem solving in fast-paced team environment
Flexible schedule including evenings weekends holidays
Nice-to-have
Passion for skincare natural beauty and ethical business
Experience with consultation based customer service models
Knowledge of analyzing sales metrics
Background working in skincare or cosmetics industry
Understanding of Lush brand values and ethics
Key Requirements
Minimum 1 year supervisory experience
Minimum 1 year cash handling experience
Minimum 1 year customer service experience
Availability for flexible shifts including holidays