Responsible for leading the design, customization, and optimization of the CRM platform, ensuring robust integration, advanced data analytics, and scalable solutions
Job Summary
Responsible for leading the design, customization, and optimization of the CRM platform, ensuring robust integration, advanced data analytics, and scalable solutions.
You will lead the design and development of complex digital solutions in the CRM Domain, provide technical guidance, and ensure architectural integrity.
Merkle offers a collaborative culture, global perspective, flexibility & balance, and an innovation-driven work environment.
Matching Summary
Responsible for leading the design, customization, and optimization of the CRM platform, ensuring robust integration, advanced data analytics, and scalable solutions.
Skills & Requirements
Must-have
CRM platform design and optimization
Complex digital solution development
REST/SOAP API integration
Agile or Scrum project management
CI/CD and version control tools
Customer data management and segmentation
Nice-to-have
Cloud experience
Subject matter expert for pitches
Continuous improvement initiatives
Collaborative and transparent team player
Key Requirements
Salesforce, HubSpot, Microsoft Dynamics experience