Head Universal Banker, Porter Ranch Branch

Citi Handlowy

Northridge, California, United States
Base: $53,670.00 - $70,030.00; bonus/equity: discr...
Exceptional service delivery
Lead, coach, and support team
Champion risk and control
The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team

Job Summary

  • The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.
  • This role not only executes all service transactions and sales but also leads, coaches, and mentors team members.
  • Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Matching Summary

The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.

Salary

Base: $53,670.00 - $70,030.00; Bonus/Equity: discretionary and formulaic incentive and retention awards; Benefits: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Lead, coach, and support team
  • Champion risk and control
  • Lobby leadership
  • Sales and service skills
  • Digital capabilities expertise

Nice-to-have

  • Positive, can-do attitude
  • Customer first culture
  • Teamwork and collaboration
  • Proactive client engagement

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Face-to-face customer service experience
  • Digital engagement experience
  • Basic sales/referrals experience

Work Rights

Not specified

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