Director Of Customer Revenue & Retention

Harris

Manchester, United Kingdom
Hybrid
Proven senior leadership experience
Strong revenue management expertise
Experience leading account management teams
The Director will own the revenue performance of the customer base, including Net Revenue Retention and churn reduction

Job Summary

  • The Director will own the revenue performance of the customer base, including Net Revenue Retention and churn reduction.
  • This role is critical for driving the next £10–13m phase of growth for the company.
  • Onefile is a leading learner management platform trusted by over 650 public and private organisations.

Matching Summary

The Director will own the revenue performance of the customer base, including Net Revenue Retention and churn reduction.

Skills & Requirements

Must-have

  • Proven senior leadership experience
  • Strong revenue management expertise
  • Experience leading Account Management teams

Nice-to-have

  • Strong commercial mindset
  • Confident leader able to scale teams
  • Comfortable working in scale-up environments

Key Requirements

  • Demonstrable track record of improving Net Revenue Retention
  • Experience owning and managing a P&L
  • Strong cross-functional operator

Work Rights

Not specified

Tailored Resume

Cover Letter