Customer Service Representative

Hayward Animal Clinic

Warrensburg, MO, United States
Professional phone etiquette
Handle emotional clients
Remain calm in emergencies
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Remain calm in emergencies
  • Accept and process payments
  • Maintain accurate client records

Nice-to-have

  • Personable and skilled
  • Create welcoming environment
  • Empathetic and well-mannered
  • People-focused approach

Key Requirements

  • HS Diploma or educational equivalent
  • One year customer service experience
  • Experience with Veterinary EMR
  • Knowledge of veterinary terminology

Work Rights

Not specified

Tailored Resume

Cover Letter