Customer Service Representative

Lake Park Veterinary Clinic

Topeka, KS, United States
Professional phone etiquette
Exceptional customer service skills
Operates multiple-line telephone system
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Responsibilities include understanding and communicating scheduled appointments, client education, and lobby triage to ensure an efficient workflow.
  • AmeriVet is committed to your growth, development, well-being, and success with tailored development programs, mentorship, and career pathing.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Exceptional customer service skills
  • Operates multiple-line telephone system
  • Accepts payments and maintains cash drawer
  • Maintains accurate client and pet records
  • Remains calm in emergency situations

Nice-to-have

  • Personable and skilled
  • Creates welcoming environment
  • Empathetic and compassionate
  • Adaptable to multiple situations

Key Requirements

  • HS Diploma or educational equivalent
  • Computer efficiency
  • Very detail-oriented
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter