Enterprise Operationsar Inbound Contact Center - Spanishadministration & Technicianquezon City, Ph

IBM

QUEZON CITY, National Capital Region (Manila), Philippines
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Customer master data management
Credit management
Billing and invoicing
** IBM is seeking an Accounts Receivable Collections Specialist for their Quezon City location, focusing on managing transactional tasks related to customer credit management and collections. The ideal candidate will have a background in finance or accounting, with experience in B2B collections and a strong understanding of accounts receivable processes. **

Job Summary

  • As an Order to Cash (Accounts Receivable) Collections Specialist, you are responsible for handling OTC transactional tasks in the area of customer master data and credit management, billing and invoicing, document validation, order processing, cash application, cash collection and dispute management.
  • You must establish and/or maintain good relationship with client personnel, ensure that daily activities are fulfilled according to the timetable, procedures and business goals as agreed with Team Leader and deliver services as necessary to meet the SLAs and OLAs requirements from the area of your responsibility.
  • In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.

Matching Summary

Match Score: 75

** IBM is seeking an Accounts Receivable Collections Specialist for their Quezon City location, focusing on managing transactional tasks related to customer credit management and collections. The ideal candidate will have a background in finance or accounting, with experience in B2B collections and a strong understanding of accounts receivable processes. **

Skills & Requirements

Must-have

  • customer master data management
  • credit management
  • billing and invoicing
  • cash collection
  • dispute management
  • SAP, Oracle, SalesForce

Nice-to-have

  • collaboration with other departments
  • growth minded
  • courageous and experimental
  • team focused approach

Key Requirements

  • 2 to 4 Yrs of work experience
  • At least > 2 years in Account Receivable processes
  • At least 2-year experience in BPO setting
  • Bachelor's Degree
  • 2 years of accumulated experience in hard core collection
  • 2 years of accumulated experience in collections support
  • 2 years of accumulated experience in disputes management

Work Rights

Not specified

Tailored Resume

Cover Letter