Customer Banking Specialist - Warnbro (33.75hr/wk)

COMMONWEALTH BANK OF AUSTRALIA

Warnbro, Western Australia, Australia
Customer banking specialist
In-branch technology and digital banking
Financial health checks
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Build personal connections with customers, assist with technology, and identify financial needs through health checks and interviews.
  • Proactively engage customers, adhere to bank procedures, and participate in community events to drive service improvement.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • customer banking specialist
  • in-branch technology and digital banking
  • financial health checks
  • personal loans and credit cards
  • customer feedback and service improvement

Nice-to-have

  • passion for service excellence
  • act with integrity
  • place the customer at the centre
  • holistic solutions for customers

Key Requirements

  • Ability to ask the right questions and find the right solutions
  • Ability to work in a busy retail environment
  • Availability to cover predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter