Customer Service Representative

Mellina Animal Hospital

Troy, MI, United States
Base: $17.00ph; bonus/equity: not specified; benef...
**
Greet clients and patients
Schedule appointments and manage phone calls
Assist with check-in/check-out and payment processing
** Mellina Animal Hospital is seeking a Client Service Representative to join their supportive and compassionate team in Troy, MI. The ideal candidate should be a friendly, reliable team player with strong communication skills and a genuine love for animals, aiming to contribute to a positive workplace culture. **

Job Summary

  • Greet clients and patients with warmth and professionalism, schedule appointments, and manage phone calls.
  • Assist with check-in/check-out and payment processing, while supporting the technical team to keep things running smoothly.
  • Offers competitive pay starting at $17.00/hr, PTO, paid sick leave, employee pet care discounts, 401K with matching, and comprehensive insurance benefits.

Matching Summary

Match Score: 75

** Mellina Animal Hospital is seeking a Client Service Representative to join their supportive and compassionate team in Troy, MI. The ideal candidate should be a friendly, reliable team player with strong communication skills and a genuine love for animals, aiming to contribute to a positive workplace culture. **

Salary

Base: $17.00/hr; Bonus/Equity: Not specified; Benefits: PTO, Paid Sick Leave, Employee Pet Care Discounts, 401K with matching, Medical, Dental and Vision Insurance, Life insurance, Short- and Long-Term Disability, Continuing Education Opportunities

Skills & Requirements

Must-have

  • Greet clients and patients
  • Schedule appointments and manage phone calls
  • Assist with check-in/check-out and payment processing
  • Support the technical team
  • Create a calm, welcoming experience

Nice-to-have

  • Love animals, people, and supportive team
  • Compassionate and fun-loving crew
  • Positive, respectful workplace culture
  • Excited about clinic changes

Key Requirements

  • Customer service experience
  • Veterinary or medical background preferred
  • Genuine love for animals

Work Rights

Not specified

Tailored Resume

Cover Letter