Part-time (19 hours per week, 2 predetermined rosters)
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
CommBank is seeking two Customer Banking Specialists for its Parramatta branch, aiming to provide exceptional banking experiences to customers. The role involves engaging with clients about their banking needs and requires strong customer service skills, particularly in financial contexts
Job Summary
The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
Employees will complete Financial Health Checks to assess customer needs and provide options through education on digital banking technology.
The team serves over 10 million personal and small business customers with market-leading products and services.
Matching Summary
Match Score: 78
CommBank is seeking two Customer Banking Specialists for its Parramatta branch, aiming to provide exceptional banking experiences to customers. The role involves engaging with clients about their banking needs and requires strong customer service skills, particularly in financial contexts.
Skills & Requirements
Must-have
Proven experience in Customer Service
Excellent communication skills
Ability to articulate financial terms
Experience in Financial Services or Retail
Nice-to-have
Genuine interest in building a career
Ability to work in busy retail environment
Holistic solutions for customers
Key Requirements
Proven experience delivering exceptional Customer Service
Availability for predetermined Part Time rosters
Ability to ask the right questions and act with integrity