Case Manager In Training

585

Melbourne, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves managing a portfolio of workers compensation claims while providing empathetic support to injured workers returning to work

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing empathetic support to injured workers returning to work.
  • Candidates must have previous experience in customer service, medical reception, or call centre environments within fast-paced settings.
  • The company offers a diverse culture with flexibility to work from home up to 3 days per week after training completion.

Matching Summary

The role involves managing a portfolio of workers compensation claims while providing empathetic support to injured workers returning to work.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Proactive self-motivated problem solver
  • High attention to detail and organizational skills

Key Requirements

  • Previous experience in fast-paced customer service or medical reception
  • Strong PC skills for system navigation
  • Ability to manage complex claims within legislative guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter