Marsh McLennan is seeking a Principal Engineer for IT Product Support, requiring a candidate with 3+ years of experience in technical support and familiarity with web technologies. The role involves managing support tickets, coordinating with stakeholders, and providing technical solutions, all within a hybrid work environment
Job Summary
The role involves analyzing support tickets, coordinating with internal teams, and providing technical solutions to resolve incidents and service requests.
Candidates must possess strong debugging skills using web technologies like JSON, XML, and SQL while managing escalated issues within strict service level agreements.
Marsh offers a hybrid work environment requiring at least three days onsite per week, combining remote flexibility with in-person collaboration.
Matching Summary
Match Score: 75
Marsh McLennan is seeking a Principal Engineer for IT Product Support, requiring a candidate with 3+ years of experience in technical support and familiarity with web technologies. The role involves managing support tickets, coordinating with stakeholders, and providing technical solutions, all within a hybrid work environment.