Hcuk Crm And Retention Manager

Hyundai Capital UK Ltd

Reigate, United Kingdom
Base: £57,000 to £63,000; bonus: up to 15% annual ...
Hybrid
Customer retention strategy development
Multi-stakeholder management experience
Data-driven marketing campaign execution
The role focuses on delivering an integrated end-to-end customer communication and retention strategy to maximize sales contributions from existing customers

Job Summary

  • The role focuses on delivering an integrated end-to-end customer communication and retention strategy to maximize sales contributions from existing customers.
  • Candidates must possess significant experience in trade cycle management and the ability to extract actionable insights from complex data sources.
  • The position offers a competitive salary between £57,000 and £63,000 along with a £6,000 annual cash car allowance and comprehensive benefits.

Matching Summary

The role focuses on delivering an integrated end-to-end customer communication and retention strategy to maximize sales contributions from existing customers.

Salary

Base: £57,000 to £63,000; Bonus: Up to 15% annual bonus; Benefits: £6,000 car allowance, 30 days holiday, pension, private medical

Skills & Requirements

Must-have

  • Customer retention strategy development
  • Multi-stakeholder management experience
  • Data-driven marketing campaign execution
  • Third-party supplier relationship management
  • FCA Consumer Credit Source Book knowledge

Nice-to-have

  • Artificial intelligence and machine learning application
  • International business operation exposure
  • B2C and B2B marketing background
  • Strong presentation and influencing skills

Key Requirements

  • Significant marketing experience in customer communication
  • In-depth understanding of trade cycle management
  • Experience within motor financial services preferred
  • Knowledge of FCA CONC principles and compliance
  • Ability to manage third-party agency relationships

Work Rights

Not specified

Tailored Resume

Cover Letter