Customer First Administrator

Toyota Motor Corporation

San Francisco, CA, US
Base: $59,800.00 - $97,200.00; bonus/equity: not s...
Strong communication skills
Microsoft word and excel proficiency
Organizational and time management skills
This role supports the Customer Services Operations department by managing administrative tasks, ad hoc requests, and customer service for region and dealership personnel

Job Summary

  • This role supports the Customer Services Operations department by managing administrative tasks, ad hoc requests, and customer service for region and dealership personnel.
  • The position involves tracking GEP cases including Lemon Law documents, arbitration deadlines, and vehicle repair processes while coordinating training classes and events.
  • Toyota offers a comprehensive benefits package including health care, tuition reimbursement, and a team member vehicle purchase discount.

Matching Summary

This role supports the Customer Services Operations department by managing administrative tasks, ad hoc requests, and customer service for region and dealership personnel.

Salary

Base: $59,800.00 - $97,200.00; Bonus/Equity: Not specified; Benefits: Comprehensive health care, 401(k) match, vehicle discounts

Skills & Requirements

Must-have

  • Strong communication skills
  • Microsoft Word and Excel proficiency
  • Organizational and time management skills

Nice-to-have

  • Working knowledge of Salesforce
  • Understanding of California Lemon Law
  • Guest Experience Center operations experience

Key Requirements

  • College Degree or equivalent professional work experience
  • No visa sponsorship available for this position

Work Rights

Not specified

Tailored Resume

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