Mclean, va: $164,800 - $188,100; new york, ny: $17...
Primary research studies
Synthesize existing research and data
Articulate learning needs
Capital One’s Experience Design organization co-creates memorable customer and associate experiences that build brand with humanity and drive business advantage
Job Summary
Capital One’s Experience Design organization co-creates memorable customer and associate experiences that build brand with humanity and drive business advantage.
As a Design Research leader, you are responsible for collaborating with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps.
You present work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view.
Matching Summary
Capital One’s Experience Design organization co-creates memorable customer and associate experiences that build brand with humanity and drive business advantage.
Salary
McLean, VA: $164,800 - $188,100; New York, NY: $179,700 - $205,100; Richmond, VA: $149,800 - $171,000; Bonus/Equity: performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits
Skills & Requirements
Must-have
primary research studies
synthesize existing research and data
articulate learning needs
research roadmaps
track research questions and insights
human-centered approach
Nice-to-have
accelerate teams learning velocity
democratized research oversight
collaborate with product managers
influence strategic decision-making
emerging technologies
Key Requirements
At least 3 years of professional experience conducting user experience research
At least 5 years of experience conducting quantitative or qualitative research
At least 4 years of experience conducting data analysis
At least 7 years managing user experience research
At least 4 years experience working and influencing senior level executives