It Help Desk Technician 1st Shift - Millennium Space Systems

Millennium Space Systems

Unknown, Unknown, US
Base: $29.82 - $43.87; bonus/equity: not specified...
**
Provide technical support onsite and remotely
Manage help desk tickets using service now
Install, change, and repair hardware/software
** Millennium Space Systems is seeking an IT Help Desk Technician for 1st shift to provide technical support to employees and contractors. The position requires experience in help desk operations and proficiency with Windows operating systems and Dell computers, with a focus on customer satisfaction and timely issue resolution. **

Job Summary

  • The IT Help Desk Technician will provide technical support and assistance to Millennium employees and contractors, whether on the phone or in person.
  • This role’s primary goal is to ensure a client's satisfaction and ability to properly operate any PC or technology they may be having trouble using.
  • Millennium Space Systems, a part of Boeing Defense, Space and Security (BDS), is a fast, agile small satellite company focused on national security space.

Matching Summary

Match Score: 75

** Millennium Space Systems is seeking an IT Help Desk Technician for 1st shift to provide technical support to employees and contractors. The position requires experience in help desk operations and proficiency with Windows operating systems and Dell computers, with a focus on customer satisfaction and timely issue resolution. **

Salary

Base: $29.82 - $43.87; Bonus/Equity: Not specified; Benefits: Generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and time away from work programs.

Skills & Requirements

Must-have

  • Provide technical support onsite and remotely
  • Manage Help Desk tickets using Service Now
  • Install, change, and repair hardware/software
  • Support new employee onboarding

Nice-to-have

  • Curious, bold, and innovative team culture
  • Influence change by challenging the status quo
  • Direct impact on global security missions

Key Requirements

  • Technical degree or 5+ years of help desk experience
  • Proficiency with Dell Computers and Windows 10/11
  • 1+ year managing Help Desk tickets
  • Ability to lift more than 25 lbs
  • Must be a U.S. citizen
  • Eligible for a security clearance

Work Rights

Must be a U.S. Person

Tailored Resume

Cover Letter