This role supports the Americas and Controls Solutions businesses by driving Salesforce administration and strengthening CRM data quality
Job Summary
This role supports the Americas and Controls Solutions businesses by driving Salesforce administration and strengthening CRM data quality.
The analyst will deliver advanced analysis using Excel and other tools to monitor lead assignments, support pipeline tracking, and conduct regular audits.
Copeland offers flexible time off plans including paid parental leave, vacation, and holiday leave to support employee well-being.
Matching Summary
This role supports the Americas and Controls Solutions businesses by driving Salesforce administration and strengthening CRM data quality.
Skills & Requirements
Must-have
Salesforce reporting and dashboard creation
CRM data management and audits
Lead assignment and pipeline tracking
Excel and data analytics tools
Cross-functional collaboration skills
Nice-to-have
Strategic thinking for revenue growth
Customer journey analysis expertise
Win/loss analysis capabilities
Continuous improvement mindset
Agile system building desire
Key Requirements
Minimum two years of experience in data analytics
Expertise in Salesforce reporting and data management
Bachelor's degree in related field preferred
Salesforce or data analytics certifications preferred