Base: $123,100 - $227,000 annually (up to $247,900...
6+ years work experience
3+ years customer success or consulting
Enterprise saas adoption expertise
This role focuses on driving deep operationalized adoption of AI solutions and ensuring customers realize tangible business value through the Agentforce platform
Job Summary
This role focuses on driving deep operationalized adoption of AI solutions and ensuring customers realize tangible business value through the Agentforce platform.
The successful candidate will partner with customers to build Centers of Excellence, train Agent Champions, and utilize data-driven insights to optimize agent performance.
Salesforce offers a comprehensive benefits package including medical, dental, vision, paid parental leave, and an employee stock purchasing program alongside competitive base salary ranges.
Matching Summary
This role focuses on driving deep operationalized adoption of AI solutions and ensuring customers realize tangible business value through the Agentforce platform.
Salary
Base: $123,100 - $227,000 annually (up to $247,900 in SF/NYC); Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid parental leave
Skills & Requirements
Must-have
6+ years work experience
3+ years Customer Success or consulting
Enterprise SaaS adoption expertise
AI/LLM logic understanding
Data telemetry analysis skills
Consumption-based account management
Nice-to-have
Supply Chain or Financial Services domain knowledge
Experience with ERP and MRP systems
Salesforce ecosystem familiarity
Strong stakeholder communication skills
Passion for organizational change management
Key Requirements
6+ years total work experience
3+ years in Customer Success or Professional Services
Experience with governance frameworks
Fluency in interpreting platform telemetry
Ability to present AI outcomes to senior stakeholders