Carrier Provisioning Representative

Fusionconnect

Remote
Remote
End-to-end order processing
Carrier and vendor coordination
Service validation and turn-up
Fusionconnect is seeking a Carrier Provisioning Representative to manage the end-to-end processing of customer services related to telecommunications, including circuit provisioning and number portability. The ideal candidate should have experience in telecommunications provisioning, strong attention to detail, and excellent communication skills

Job Summary

  • The Carrier Provisioning Representative is responsible for the end-to-end processing and coordination of customer services across Access, Local Number Portability (LNP), and Toll-Free (TF/YF) ordering.
  • This role manages installs, changes, disconnects, and porting activities while ensuring accurate order submission, proactive follow-up with carriers, and on-time delivery.
  • The position requires strong attention to detail, ownership of order lifecycle, and the ability to work across multiple systems, carriers, and service types.

Matching Summary

Match Score: 85

Fusionconnect is seeking a Carrier Provisioning Representative to manage the end-to-end processing of customer services related to telecommunications, including circuit provisioning and number portability. The ideal candidate should have experience in telecommunications provisioning, strong attention to detail, and excellent communication skills.

Skills & Requirements

Must-have

  • End-to-end order processing
  • Carrier and vendor coordination
  • Service validation and turn-up
  • Issue identification and escalation
  • Cross-functional team collaboration

Nice-to-have

  • Proactive follow-up
  • Solutions-oriented mindset
  • Positive attitude and persistence
  • Willingness to take initiative

Key Requirements

  • 3+ years telecommunications provisioning experience
  • Experience with Access, LNP, or Toll-Free provisioning
  • Experience with multiple carrier portals
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

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