Customer Care & Sales Advisor I

Sparklight

Bartlesville, OK, US
Hourly rate of $13.50 to $15.00; not specified; he...
Fully remote
Customer care
Sales advisor
Billing inquiries
As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, whether assisting with billing questions, scheduling service, or guiding product changes

Job Summary

  • As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, whether assisting with billing questions, scheduling service, or guiding product changes.
  • This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
  • Cable One values the contributions of our associates and offers an excellent benefits package, including Health from Day One, Life insurance, generous paid time off, and 401(k) with 100% company match.

Matching Summary

As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, whether assisting with billing questions, scheduling service, or guiding product changes.

Salary

Hourly rate of $13.50 to $15.00; Not specified; Health from Day One, Life insurance, PTO, 401(k) match

Skills & Requirements

Must-have

  • Customer Care
  • Sales Advisor
  • Billing inquiries
  • Service scheduling
  • Product changes
  • Inbound customer inquiries

Nice-to-have

  • Neighborly approach
  • Empathetic listening
  • Professionalism
  • Collaborative work environment
  • Community support programs

Key Requirements

  • High School Diploma or GED
  • Ability to ask fact-finding questions
  • Working knowledge of Cable One products
  • Ability to remain composed in high-pressure situations
  • Ability to sit for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter