Guest Service Agent

Accor

Melbourne, Victoria, Australia
On-site
Guest registration and departure
Maintain accurate guest accounts
Provide accurate helpful information
Provide efficient service for guest registration and departure, maintain accurate guest accounts and provide accurate, helpful information

Job Summary

  • Provide efficient service for guest registration and departure, maintain accurate guest accounts and provide accurate, helpful information.
  • Attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
  • Maintain strict security procedures to ensure guest confidentiality and safety.

Matching Summary

Provide efficient service for guest registration and departure, maintain accurate guest accounts and provide accurate, helpful information.

Skills & Requirements

Must-have

  • Guest registration and departure
  • Maintain accurate guest accounts
  • Provide accurate helpful information
  • Attend to all incoming calls
  • Maintain strict security procedures

Nice-to-have

  • Keen eye for detail
  • Strong sense of reliability
  • Polished and professional demeanor
  • Charisma and positive vibe
  • Collaborative team player

Key Requirements

  • Australian Full driver's licence or P2
  • Valid RSA Certificate in Victoria

Work Rights

Not specified

Tailored Resume

Cover Letter