Service Manager

Morgan Stanley UK

Palo Alto, United States
Base: $120k - $165k py; bonus/equity: not specifie...
Client experience modernization
Operational efficiency and oversight
Money movement and trade support
Service Managers are responsible for shaping the future of service by modernizing client experience through operational efficiency and oversight

Job Summary

  • Service Managers are responsible for shaping the future of service by modernizing client experience through operational efficiency and oversight.
  • Key responsibilities include overseeing operational service functions, managing Service Associates & Receptionists, and facilitating communication and training.
  • Morgan Stanley offers a supportive and empowering environment with opportunities for growth and comprehensive employee benefits.

Matching Summary

Service Managers are responsible for shaping the future of service by modernizing client experience through operational efficiency and oversight.

Salary

Base: $120k - $165k per year; Bonus/Equity: Not specified; Benefits: Attractive and comprehensive employee benefits

Skills & Requirements

Must-have

  • Client experience modernization
  • Operational efficiency and oversight
  • Money movement and trade support
  • Service transaction approvals
  • Risk and compliance policies
  • Process improvement implementation

Nice-to-have

  • Talent development capabilities
  • Conflict resolution skills
  • Relationship management
  • Motivating and leading groups
  • Diversity and inclusion champion

Key Requirements

  • Four-year college degree or equivalent
  • Active Series 7, Series 9, Series 10, Series 66 or Series 63/65 licenses
  • Previous industry experience required

Work Rights

Not specified

Tailored Resume

Cover Letter